Britany Ivory has provided professional consulting and design services to the Memphis community for nearly a decade. She currently serves KQ as its Operations Coordinator.

Britany holds a bachelor’s degree in business studies and management from Christian Brothers University. She discovered a passion for graphic design and project management while working as a project leader at a local design firm and cultivated operational and project management skills working for notable local and national public health organizations.

The many skills Britany brings to KQ Communications include project management, operational management, workflow development and graphic design. 

Britany grew up in Millington and currently resides in Bartlett with her husband and college sweetheart, Andrew, and their two children, Ava and Bryce. In her free time, Britany loves baking for her family and binge-watching true crime shows.

Joyce McKinney is the Chief of Client Services at KQ Communications, where she leads the firm’s Atlanta office. An award-winning communications strategist, public relations professional, and community engagement leader, Joyce brings extensive experience in corporate communications, public affairs, and strategic partnerships. She has successfully led initiatives for government agencies, nonprofits, and Fortune 500 companies, including MGM Resorts and Hilton Hotels Corporation, where she directed corporate communications and community outreach that garnered national awards and attention.

Since joining KQ Communications in 2014 after graduating with honors from the University of Memphis, Joyce has played a pivotal role in the firm’s growth and has led numerous award-winning projects. Her ability to anticipate client needs and craft innovative solutions propelled her from Senior Account Executive to Vice President before assuming her current leadership position.

Beyond her professional achievements, Joyce is deeply committed to community service. She actively supports various local initiatives and contributes her time and expertise through her church, The Faith Center in Tucker, GA. With 10 siblings, 27 nieces and nephews, and two godchildren, Joyce is an expert communicator who thrives on connection and making space for the next generation of communicators.

Paula, our resident “mama bear,” keeps the office going and growing by overseeing all operations. Growing up in a military family, Paula spent her childhood in Georgia, Virginia and Frankfurt, Germany before moving to Tennessee. The self-proclaimed army brat has picked up the organizational skills necessary to keep KQ’s productivity at maximum levels. A graduate of Memphis State University, she spent more than three decades in the printing and design industry before coming to KQ. And her service beyond KQ includes spending 12 years running a program that feeds the homeless and participation in mission trips to orphanages in Brazil and Swaziland where her service included building wells and feeding hungry children. She also serves as an associate pastor at The Church on the Square in Midtown Memphis.